Reviews

At Gerralds Heating and Air we are proud of our 5-star heating and air reviews. Our experienced team is ready to serve you. We are your local choice for all your heating and air repair, maintenance service, and HVAC instalaltion needs. Our team of technicians is ready to serve you and get you back to the comfort you and also your family deserve. Contact us today!

5-Star Heating and Air Reviews

Home » Reviews

At Gerrald’s Heating & Air, we strive for high-quality heating and air conditioning service with each appointment.

Lynn Williams
19:17 25 Jun 22
Late last summer the inevitable happened! The temperature was around 100 on a Saturday night when the AC went out. I phoned the number listed and quickly received a return call from the on call technician. Moments later I received a text from one of the owners Travis Gerald to assure me we would be taken care of. The technician arrived on Sunday morning and determined that a replacement unit was needed. I received several calls from Travis Gerald to discuss replacement costs and arrange time for the repairs to be made. By Tuesday morning the crew arrived and had the unit replaced within 3 hours all while being professional and courteous. We were more than satisfied with the communication and service from start to finish that Gerald's provided. We highly recommended this company for your heating and air conditioning needs. John and Lynn Williams
Tammy Oostlander
10:10 02 May 22
Stan Adelman
00:03 11 Mar 22
Great service. Professional in everyway.
Deanna Stainbrook
20:05 08 Aug 21
Audrey Singleton
02:14 24 Jun 21
Thanks Gerralds Heating & Air for getting our dryer vent cleaned out! Laundry was a breeze when dry time is super reduced! On time, in and out in an hour and cleaned up!🌟 🌟 🌟 🌟 🌟
maurice martinez
02:01 28 May 21
Gerrald’s Heating and Air did a fantastic job replacing my AC unit. Mark Gerrald gave me a good fair price on a quality Carrier unit, the office personnel were wonderful and the install team was great. I could not possibly be more pleased with the entire installation. My other AC unit will soon need to be replaced and I won’t consider any other AC company than Gerrald’s Heating and Air to do that work.
L D
22:04 25 May 21
Our HVAC stopped working, after much patching. We waited 3 weeks before contacting Gerrald's, in hopes that it was something we could refill with freon. When we finally shared what happened, we were placed as an emergency and a team of 2 came to our home to remove and install our new HVAC.I have read reviews where people have complained about Gerrald's rescheduling due to emergencies; situations like this are why. I would hope that if you may run into this issue, that my semi-annual services can be pushed back in order for your family not to suffer in this Georgia heat.I appreciate the staff and all who were involved to get our family cool. We have two properties that are serviced by Gerrald's and we will continue to utilize their service.
David Wall
13:29 20 Mar 21
We have used Gerrald's Heating and Air for many years. Have made major purchases and minor service requests---and a bunch in between. EVERY service/transaction has been very professional, quality, and great value. The core culture that Ronny instilled is very evident as the family tradition continues! I would also like to make a statement concerning Google/other reviews. Take the time to investigate negative reviewers. There is almost always a pattern of 100% negative reviews by such, which seems to me an indication of "moaners and groaners"--- some people can never be satisfied. Just sayin.
Jessie Odom
01:49 16 Feb 21
I've been here 12 years and this is the 4th local company I've used due to dissatisfaction. Thank goodness I decided to call Gerralds. Truly an asset to this community as an honest local heating & air business. Thank you all for everything. From the installers to the office, you were all phenomenal. If I could give you all 10 stars I would.
Wisdom Renaud
16:43 07 Feb 21
Jason was very pleasant and helpful with all of my questions. He took the extra time to explain how to use my new thermostat. Always had a smile and did not hesitate to take the extra step to make sure our furnace was working properly with no issues.
Jason Covey
21:13 04 Feb 21
Carl Trask
19:03 28 Jan 21
The tech and office personnel were very professional, polite, and helpful. I would highly recommend using Gerrards Heating & Air.
Brenda Werner
16:56 11 Jan 21
Fantastic family owned business!
Lacey kivett
16:30 11 Jan 21
We had a remy halo purifier installed and Marty was exceptional!
Maria Sicard
15:25 07 Jan 21
I recently purchased a Carrier Infinity Series, top of the line unit from Gerralds. Initially they came in and cleaned my ducts; however, the state of the unit I had was atrocious. Gerralds replaced my unit and my electric bill has been cut in half. The old unit had disgusting black mold so knowing that I’m breathing clean air in my home helps me sleep better at night. I highly recommend the professionals of Gerralds. They know what they are doing in regards to all thing HVAC! I highly recommend this company!
Tish Lawless
14:53 07 Jan 21
We have used Gerrald’s Heating & Air professional services for our personnel home and rental property for over 10 years They have always provided timely, courteous and proficient services. We highly recommend them.
Stephanie McDuffie
01:33 07 Jan 21
We used Gerrald’s Heating & Air to repair and clean our duct system. Marty was great! He explained the repairs he made and why they were so important.We love this family owned company and the quality work they do!After the duct cleaning, we had a REME HALO air purifier professionally installed that actually cleans your air! Peace of mind during these trying times!Highly recommend this company if you want a personal and professional experience. They definitely treat you like family!
Jeanie Thomas
16:40 28 May 20
Service tech showed up on time, answered my husbands questions, performed the necessary work and was very polite and courteous. Service charge was also very reasonable. Highly recommend this company!
Quick and easy A/C service. Sean was professional and easy to work with!
Kathy Jones
19:43 07 Jun 19
Thank you Mark Gerrald for getting us up and running. Your crew was awesome Reliable and honest.
Joyce Schifanelli
01:04 14 May 19
Gerrald's Heating and Air has provided professional and reliable service at our home during the past three years, and most recently at our business location. We highly recommend this company. The staff and service are top notch.
Rachel Niemiec
18:11 17 Oct 17
John Carter
17:32 17 Oct 17
Katrina Linger
00:44 23 Sep 17
Gerald’s Always does a wonderful job! Jason was very professional and did a excellent job getting my air fixed quickly and professionally. Great job !!!

Gerralds Heating and Air is your local choice for all your heating and air needs in Richmond Hill, GA, and also the surrounding areas. Trust our experienced team to deliver unprecedented HVAC service with a smile. Our team is highly trained and qualified to diagnose and repair any heating and air issue your HVAC system may encounter. We are here to serve you. Choose the local heating and air company in Richmond Hill, GA that has your highest level of comfort in mind.

Contact us to schedule your heating and air repair, installation, or maintenance appointment today.

Learn more about our other services:

Why You Need Gerrald’s Heating and Air

Dependable HVAC Richmond Hill, GA

Reputable AC and Heating Replacement Contractor

Trusted Heating and Air Company

Reliable AC and Heating Systems Richmond Hill, GA

Expert Heating and Air Savannah, GA

Quality AC Repair Richmond Hill, GA

Richmond Hill Air Conditioning Experts

Best Savannah Heating and Air Choice