At Gerralds Heating and Air we are proud of our 5-star heating and air reviews. Our experienced team is ready to serve you. We are your local choice for all your heating and air repair, maintenance service, and HVAC instalaltion needs. Our team of technicians is ready to serve you and get you back to the comfort you and also your family deserve. Contact us today!
Outstanding service, late afternoon call for service and at my home an hour later. Fair price and fast diagnosis and repair. Tech’s professional and wore shoe covers in the house! Would recommend friends and neighbors.
Kudos to John from Gerrald's Heating and Air.John, was SUPERB! He quickly diagnosed the problem with our AC as a clogged condensate drain and cleared the clog. To be sure, he poured water into the drain pipe and discovered that the plumbing connection into which the drain empties was also clogged - which he cleared as well. Had he not undertaken the test, we could have had water leaking outside the drain pan.
Had pin-hole leak in high pressure line between house and outside unit and lost all 410A (10 lbs) refrigerant. Had one of the other big name Savannah companies in town come out and was estimated $2250.00 and repair done in 5 days. Called Gerralds for 2nd opinion. Came the next day, diagnosed issue, repaired leak and re-charged system for $1050.00. Would definitely use again. Very knowledgeable.
Late last summer the inevitable happened! The temperature was around 100 on a Saturday night when the AC went out. I phoned the number listed and quickly received a return call from the on call technician. Moments later I received a text from one of the owners Travis Gerald to assure me we would be taken care of. The technician arrived on Sunday morning and determined that a replacement unit was needed. I received several calls from Travis Gerald to discuss replacement costs and arrange time for the repairs to be made. By Tuesday morning the crew arrived and had the unit replaced within 3 hours all while being professional and courteous. We were more than satisfied with the communication and service from start to finish that Gerald's provided. We highly recommended this company for your heating and air conditioning needs. John and Lynn Williams
Gerrald’s Heating and Air did a fantastic job replacing my AC unit. Mark Gerrald gave me a good fair price on a quality Carrier unit, the office personnel were wonderful and the install team was great. I could not possibly be more pleased with the entire installation. My other AC unit will soon need to be replaced and I won’t consider any other AC company than Gerrald’s Heating and Air to do that work.
Our HVAC stopped working, after much patching. We waited 3 weeks before contacting Gerrald's, in hopes that it was something we could refill with freon. When we finally shared what happened, we were placed as an emergency and a team of 2 came to our home to remove and install our new HVAC.I have read reviews where people have complained about Gerrald's rescheduling due to emergencies; situations like this are why. I would hope that if you may run into this issue, that my semi-annual services can be pushed back in order for your family not to suffer in this Georgia heat.I appreciate the staff and all who were involved to get our family cool. We have two properties that are serviced by Gerrald's and we will continue to utilize their service.
We have used Gerrald's Heating and Air for many years. Have made major purchases and minor service requests---and a bunch in between. EVERY service/transaction has been very professional, quality, and great value. The core culture that Ronny instilled is very evident as the family tradition continues! I would also like to make a statement concerning Google/other reviews. Take the time to investigate negative reviewers. There is almost always a pattern of 100% negative reviews by such, which seems to me an indication of "moaners and groaners"--- some people can never be satisfied. Just sayin.
I've been here 12 years and this is the 4th local company I've used due to dissatisfaction. Thank goodness I decided to call Gerralds. Truly an asset to this community as an honest local heating & air business. Thank you all for everything. From the installers to the office, you were all phenomenal. If I could give you all 10 stars I would.
Jason was very pleasant and helpful with all of my questions. He took the extra time to explain how to use my new thermostat. Always had a smile and did not hesitate to take the extra step to make sure our furnace was working properly with no issues.
Gerralds Heating and Air is your local choice for all your heating and air needs in Richmond Hill, GA, and also the surrounding areas. Trust our experienced team to deliver unprecedented HVAC service with a smile. Our team is highly trained and qualified to diagnose and repair any heating and air issue your HVAC system may encounter. We are here to serve you. Choose the local heating and air company in Richmond Hill, GA that has your highest level of comfort in mind.
Contact us to schedule your heating and air repair, installation, or maintenance appointment today.