At Gerralds Heating and Air we are proud of our 5-star heating and air reviews. Our experienced team is ready to serve you. We are your local choice for all your heating and air repair, maintenance service, and HVAC instalaltion needs. Our team of technicians is ready to serve you and get you back to the comfort you and also your family deserve. Contact us today!

5-Star Heating and Air Reviews

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At Gerrald’s Heating & Air, we strive for high-quality heating and air conditioning service with each appointment.

Gerralds Heating & Air
Based on 56 reviews
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We have a service plan with Gerralds and have been very pleased with the service and follow up. In particular, our technician today, Andy was incredible. He was courteous, thorough, and proactive. Highly recommend Gerralds for you HVAC needs.
Great company. Locally owned.
These guys were absolutely amazing! Called first thing Monday morning and they were here by the afternoon! Fixed everything super quickly and explained what they were doing along the way! The two gentlemen that they sent were fantastic!! We are going to start using them for our yearly maintenance now. Could not recommend them enough!!
Always a great place for service or new ac equipment
Outstanding service, late afternoon call for service and at my home an hour later. Fair price and fast diagnosis and repair. Tech’s professional and wore shoe covers in the house! Would recommend friends and neighbors.
Kudos to John from Gerrald's Heating and Air.John, was SUPERB! He quickly diagnosed the problem with our AC as a clogged condensate drain and cleared the clog. To be sure, he poured water into the drain pipe and discovered that the plumbing connection into which the drain empties was also clogged - which he cleared as well. Had he not undertaken the test, we could have had water leaking outside the drain pan.
Had pin-hole leak in high pressure line between house and outside unit and lost all 410A (10 lbs) refrigerant. Had one of the other big name Savannah companies in town come out and was estimated $2250.00 and repair done in 5 days. Called Gerralds for 2nd opinion. Came the next day, diagnosed issue, repaired leak and re-charged system for $1050.00. Would definitely use again. Very knowledgeable.
Response from the owner: Mike, Thank you for the kind words. We appreciate the honest review.
I have used Gerralds for two years now and I absolutely love the customer service they provide
Awesome tech service and customer service.
Great service!
Late last summer the inevitable happened! The temperature was around 100 on a Saturday night when the AC went out. I phoned the number listed and quickly received a return call from the on call technician. Moments later I received a text from one of the owners Travis Gerald to assure me we would be taken care of. The technician arrived on Sunday morning and determined that a replacement unit was needed. I received several calls from Travis Gerald to discuss replacement costs and arrange time for the repairs to be made. By Tuesday morning the crew arrived and had the unit replaced within 3 hours all while being professional and courteous. We were more than satisfied with the communication and service from start to finish that Gerald's provided. We highly recommended this company for your heating and air conditioning needs. John and Lynn Williams
Great service. Professional in everyway.
Thanks Gerralds Heating & Air for getting our dryer vent cleaned out! Laundry was a breeze when dry time is super reduced! On time, in and out in an hour and cleaned up!🌟 🌟 🌟 🌟 🌟
Gerrald’s Heating and Air did a fantastic job replacing my AC unit. Mark Gerrald gave me a good fair price on a quality Carrier unit, the office personnel were wonderful and the install team was great. I could not possibly be more pleased with the entire installation. My other AC unit will soon need to be replaced and I won’t consider any other AC company than Gerrald’s Heating and Air to do that work.
Response from the owner: Thank you Maurice for the wonderful review and for trusting us with your heating and cooling needs. Customers like yourself have helped our company grow over the last 40 years. We greatly appreciate you.
Our HVAC stopped working, after much patching. We waited 3 weeks before contacting Gerrald's, in hopes that it was something we could refill with freon. When we finally shared what happened, we were placed as an emergency and a team of 2 came to our home to remove and install our new HVAC.I have read reviews where people have complained about Gerrald's rescheduling due to emergencies; situations like this are why. I would hope that if you may run into this issue, that my semi-annual services can be pushed back in order for your family not to suffer in this Georgia heat.I appreciate the staff and all who were involved to get our family cool. We have two properties that are serviced by Gerrald's and we will continue to utilize their service.
We have used Gerrald's Heating and Air for many years. Have made major purchases and minor service requests---and a bunch in between. EVERY service/transaction has been very professional, quality, and great value. The core culture that Ronny instilled is very evident as the family tradition continues! I would also like to make a statement concerning Google/other reviews. Take the time to investigate negative reviewers. There is almost always a pattern of 100% negative reviews by such, which seems to me an indication of "moaners and groaners"--- some people can never be satisfied. Just sayin.
Jason was very pleasant and helpful with all of my questions. He took the extra time to explain how to use my new thermostat. Always had a smile and did not hesitate to take the extra step to make sure our furnace was working properly with no issues.
The tech and office personnel were very professional, polite, and helpful. I would highly recommend using Gerrards Heating & Air.
Fantastic family owned business!
We had a remy halo purifier installed and Marty was exceptional!
I recently purchased a Carrier Infinity Series, top of the line unit from Gerralds. Initially they came in and cleaned my ducts; however, the state of the unit I had was atrocious. Gerralds replaced my unit and my electric bill has been cut in half. The old unit had disgusting black mold so knowing that I’m breathing clean air in my home helps me sleep better at night. I highly recommend the professionals of Gerralds. They know what they are doing in regards to all thing HVAC! I highly recommend this company!
We have used Gerrald’s Heating & Air professional services for our personnel home and rental property for over 10 years They have always provided timely, courteous and proficient services. We highly recommend them.
We used Gerrald’s Heating & Air to repair and clean our duct system. Marty was great! He explained the repairs he made and why they were so important.We love this family owned company and the quality work they do!After the duct cleaning, we had a REME HALO air purifier professionally installed that actually cleans your air! Peace of mind during these trying times!Highly recommend this company if you want a personal and professional experience. They definitely treat you like family!
Very friend, timely and professional company to have around when your a/c or heat goes out.
Aaron from Gerrald's Heating and Air did a fantastic job adding a damper and additional thermostat to cool & heat my upstairs, attic conversion independently from the main house and thermostat below.. Fortunately, the extra ducting I already had installed upstairs was sufficient, and my 2 year-old house did not require a larger HVAC unit to be installed. I chose Gerald's because 1) they designed and installed the HVAC system for this house. 2) Aaron had serviced our system previously, and pointed-out some great energy saving, and maintenance tips to keep our HVAC system operating most efficiently. Thank you Aaron! Gerald's is lucky to have you, and we in the Bluffton, Hilton Head area are grateful to have your expertise.
Had someone out within 90 minutes of us calling and quickly identified an issue, had a temporary fix in place in about 30 minutes until a part could be ordered and our air handler fixed properly. Would definitely recommend to anyone with hvac problems.
First time customer 7-12-19. Surprisingly excellent service from beginning to end. My regular HVAC service was unavailable so I called Gerralds. From my first phone call to having cold air was roughly 3 hours. Payment was made online a few days later. Absolutely no complaints about their services. Stay cool.
Gerald's Heating and Air has been most accommodating and professional, providing service both at our home and most recently at our business location. We have been their customer for nearly three years, and have never been disappointed with their personnel or service. We highly recommend this company.

Gerralds Heating and Air is your local choice for all your heating and air needs in Richmond Hill, GA, and also the surrounding areas. Trust our experienced team to deliver unprecedented HVAC service with a smile. Our team is highly trained and qualified to diagnose and repair any heating and air issue your HVAC system may encounter. We are here to serve you. Choose the local heating and air company in Richmond Hill, GA that has your highest level of comfort in mind.

Contact us to schedule your heating and air repair, installation, or maintenance appointment today.

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